Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Identity, payment, and device data required for secure gaming.
  • Why we collect it: To process transactions, verify your age, and prevent fraud.
  • Who sees it: Only our team and trusted partners (e.g., payment processors). We never sell your data.
  • Retention: Kept for the life of your account plus legal requirements in the Philippines.
  • Your Control: You can request data access or deletion via our support channels.

1. Introduction and Scope

Welcome to r85. This Privacy Policy explains how we handle personal information for users residing in the Philippines. This policy applies to all services provided on our official platform.

Please note that this policy does not cover third-party websites or services. Once you leave our platform via an external link, the privacy practices of that destination apply, and we have no control over their data handling.

2. Personal Information We Collect

Account & Identity

Basic details provided during registration to create and manage your unique user profile.

Verification Documents

Identification provided to confirm your legal age and residency to comply with local laws.

Payment Data

Details required to facilitate secure deposits and withdrawals via our partner payment providers.

Gaming Activity

Records of your transactions, games played, and betting history to ensure fairness and security.

Technical Data

IP addresses, browser type, and device identifiers to optimize performance and prevent multi-accounting.

Support Records

Communication logs from your interactions with our support team to resolve your queries.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from You: When you register an account, upload KYC documents, or contact support.
  • Automatically: Through cookies and server logs as you navigate our site and use the r85 app.
  • Partner Providers: From verification services and payment processors to confirm transaction validity.

4. Why We Use Data

Your data is used strictly for the following purposes:

  • Account Management: To maintain your profile and ensure secure login.
  • Financial Processing: To handle deposits and fast payouts to your accounts.
  • Compliance: To verify that you are of legal age and to prevent money laundering.
  • Security: To detect and block fraudulent activities, bots, and duplicate accounts.
  • Personalization: To tailor the gaming experience and displayed content to your preferences.
  • Marketing: To send you promotions only if you have explicitly opted-in to receive them.

5. When We Share Data

We do not sell your personal information to third parties. We only share data when necessary for the platform to function:

  • Service Providers: Payment gateways, identity verification services, and technical infrastructure partners.
  • Legal Obligations: When required to do so by authorized legal authorities or regulatory bodies in the Philippines.

6. How We Protect Data

We implement robust security measures to keep your information safe:

  • Encryption: Using secure protocols to protect data during transit between your device and our servers.
  • Access Control: Restricting data access to authorized personnel only on a need-to-know basis.
  • Isolation: Ensuring sensitive payment data is handled by specialized providers to minimize our internal storage of high-risk data.
  • Monitoring: Constant surveillance of system logs to detect and respond to unauthorized access attempts.

7. Cookies and Tracking

We use cookies to improve your user experience and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or its transfer to another service.
  • Objection: Object to the processing of your data for specific purposes.
  • Consent Withdrawal: Withdraw your agreement for marketing communications at any time.

To exercise these rights, please contact our support team via the channels available on our Support Page.

Note: Certain data must be retained even after account closure to comply with anti-money laundering and gaming regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep specific records for the timeframe required by applicable law in the Philippines to fulfill legal and auditing obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, the account will be terminated immediately and any funds will be handled according to our legal protocols.

Parents or guardians who believe a minor has created an account may report this via our Support Page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions or concerns regarding your privacy or the handling of your data, please reach out to us through the official channels provided on our Support Page.